Returns, Refunds and Cancellation:

1.     You have the right to cancel this contract within 14 days of ordering.

2.     To exercise the right to cancel you must inform us of your decision to cancel this contract by

a clear statement in writing, letter or email.

3.     Please be aware that we are unable to refund any special order units ( engines or any other parts ). Especially every engine sale order shall be treated as special order if not specified by the company as a "stock item" on the time of placing an order and outlined on the 'Job Order' as such. In case of cancelling of special order the company will deduct shipment cost and then a maximum refund will be 20% of sale value ( to the company sole decision ).

4.     If a unit is ordered incorrectly by Client and goods returned for a replacement with the proper unit then the additional cost of the courier will be paid by the Customer along with the original delivery charge, And a difference between prices will be charged or refunded. We will also charge administration fee of up to 20% of the sale value.

5.     If a unit is ordered incorrectly by Client and goods returned for a refund then delivery and return shipment cost as well as up to 60% restocking fee and £200+VAT administration fee will be deducted and then refund given.

6.     If a unit ( engine or any other part ) is found by Client to be defective or not as required prior to the installation in the vehicle then we will arrange collection of the defective unit

( along with the exchange unit if the sale was on an exchange basis ) and replace ( or repair - to our discretion ) it with a working / correct unit at no cost to You. It is our policy to firstly replace incorrect or faulty items before we refund. If both: the originally sold unit along with the exchange unit are returned and the company can not fulfil the order then full refund will be given.

Non return of Exchange Unit along with originally supplied unit ( for purpose of comparing units ) shall be treated as Customer Cancellation and Refund Given to Customer as per Cancellation Policy.

7.     However we take extra care to always deliver adequate unit ( engine, turbo or any other

part ) we may deliver a unit which is not exactly as required ( with some minor differences ). If a wrong unit is supplied ( engine or any other car part ), then we will arrange collection of the wrong unit along with the exchange unit ( if the sale was on an exchange basis ). This will allow us to dispatch to You the correct ( like by like ) unit. Shall you refuse to send to us ( allow us to collect ) your old unit ( engine or any other part ) then we will treat the order as cancelled by You, collect the supplied unit ( engine or any other part ) and then return shipment cost as well as up to 40% restocking fee and £200+VAT administration fee will be deducted and then refund given.

8.     If we received both our originally delivered unit and your old unit and we can not either (a) deliver to you the correct ( like by like ) unit or (b) recondition your unit then we will give you full refund.

9.     Shall You cancel an order prior to dispatch it to You then we will deduct only a fee to cover the workmanship and cost of processing to date / time of cancellation of the order - up to 40% of the order value ( depending of type of the unit ordered, for engines where assembling to order takes place this fee will be usually 40% ) and £200+VAT administration fee and then refund will be given.

10.  The Company shall be entitled ( to it's sole discretion ) to cancel any Client order in whole or any part of it. In case that the order was paid for the Company will make full refund if whole order was cancelled or part refund for the part of the order which was cancelled. The Company shall not be liable for any loss or damage if such situation occurs.

11.  Please note that in any circumstances the carriage charges and card transaction surcharges are not refundable.

12.  If there is a service in progress such as replacement of engine or any other component and Client decide to cancel the order then the company will fit all components to allow the vehicle to be towed away and the remainder of parts dismantled from the vehicle will be placed in to the boot of the vehicle. In such occasion Client shall cover the price of all components ordered for the job as well as the assessment and part of job already carried on. In addition administration fee will be charged in amount of £200+VAT. The vehicle will be